Outlook 2010 Crashes when opening attachments

From last few days 02 users at one of the client site keep complain about Outlook 2010 crash  problem when ever they try to open any mails with attachment.  The program kept crashing , basically just going to the “not responding” mode.

Tried lots of stuff  like,  repairing the PST with scanpst outlook tool, Creating a new user profile but no luck.

After all the other trick & tools, I disabled all addons –> File, options, addons, Go – and it cured the problem. wow… Magic.

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This entry was posted in Outlook, Tips & Trick and tagged . Bookmark the permalink.

One Response to Outlook 2010 Crashes when opening attachments

  1. D. says:

    Disable the Symantec add in.

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