A few years ago, backing up a smartphone was simple. It was usually centred around three key areas of contacts, calendars and email. With many of our clients using BlackBerry Enterprise Server (BES) and ActiveSync as ways to keep contact/calendars/email in sync, there was no real need for backup.
However, now smartphones have apps and functions such as:
Apps to keep notes, weight, anything you desire
Backing up is important, and easy to do, but as the smartphone owner, you must develop the habit of doing so, and in most cases, you can set it up once and then simply remember to connect it to your computer regularly so it can automatically back up. For a list of how to do this, we recommend this article: